The partners and WPPG wanted to obtain some idea on how much the patients knew about the services offered by the practice.
| Tuesday 19 - Friday 22 inc | Yes | No | Total | ||
| Book Appointments | 102 | 24 | 126 | ||
| Cancel Appointments | 77 | 49 | 126 | ||
| Order prescriptions | 100 | 26 | 126 | ||
| Access health records | 50 | 76 | 126 | ||
| E-consult | 66 | 60 | 126 | ||
| Appointments | Yes | No | |||
| Late night at Woodlands * | 86 | 40 | 126 | ||
| Stockton & Hartlepool extended hours ** | 63 | 63 | 126 | ||
| Clinics | Yes | No | |||
| Phlebotomy | 110 | 16 | 126 | ||
| Child Health and Immunisation | 92 | 34 | 126 | ||
| Specialist Clinics | 63 | 63 | 126 | ||
| Well person Clinic | 79 | 47 | 126 | ||
| Diabetic Clinic | 92 | 34 | 126 | ||
| Cervical screening | 101 | 25 | 126 | ||
| Asthma Clinic | 92 | 34 | 126 | ||
| Leg Ulcer Clinic | 42 | 84 | 126 | ||
| Travel Clinic | 76 | 50 | 126 | ||
| Family Planning Clinic | 89 | 37 | 126 | ||
| Minor Surgery | 61 | 65 | 126 | ||
| Chronic Heart Disease Clinic | 64 | 62 | 126 | ||
| Chronic Obstructive Airways Disease Clinic | 67 | 59 | 126 | ||
| Stop / Quit Smoking | 101 | 25 | 126 | ||
| Cardiovascular Disease Screening Clinic | 74 | 52 | 126 | ||
| Chlamydia Screening | 78 | 48 | 126 | ||
| Flu vaccinations | 123 | 3 | 126 | ||
| We also offer: | |||||
| Joint Steroid Injections | 46 | 80 | 126 | ||
| Audiograms | 39 | 87 | 126 | ||
| Cryo Surgery | 42 | 84 | 126 | ||
| Late night * | Thursday evening 6:30 -9pm at Woodlands | ||||
| Stockton & Hartlepool extended hours ** | Via extended hours initiative (at Tennant Street or Woodbridge Surgeries) are: Monday - Friday 18:30 - 21:00 Saturday - 09:30 - 13:00 then 14:00 - 17:30 Sunday - 10:30 - 13:00 then 14:00 - 16:30 |
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| Additional Comments | |||||
| 19/11/2019 --24 fully completed surveys, 2 started but unfinished as patient called for their appointment & 1 with just a comment (I have copied the comment). 20/11/2019 -- 29 fully completed surveys + 1 unfinished as patient called in for appointment. 21/11/2019 35 fully completed surveys, 2 unfinished as patient called in for appointment & 1 with just a comment (I have copied the comments) 22/11/2019 37 fully completed surveys, 1 unfinished as patient called in for appointment. | |||||
| Download the full survey here (PDF) | |||||
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