The partners and WPPG wanted to obtain some idea on how much the patients knew about the services offered by the practice.

 



 

Tuesday 19 - Friday 22 inc Yes No Total    
Book Appointments 102 24 126    
Cancel Appointments 77 49 126    
Order prescriptions 100 26 126    
Access health records 50 76 126    
E-consult 66 60 126    
           
Appointments Yes No      
Late night  at Woodlands * 86 40 126    
Stockton & Hartlepool extended hours ** 63 63 126    
           
Clinics Yes No      
Phlebotomy 110 16 126    
Child Health and Immunisation 92 34 126    
Specialist Clinics 63 63 126    
Well person Clinic 79 47 126    
Diabetic Clinic 92 34 126    
Cervical screening 101 25 126    
Asthma Clinic 92 34 126    
Leg Ulcer Clinic 42 84 126    
Travel Clinic 76 50 126    
Family Planning Clinic 89 37 126    
Minor Surgery 61 65 126    
Chronic Heart Disease Clinic 64 62 126    
Chronic Obstructive Airways Disease Clinic 67 59 126    
Stop / Quit Smoking 101 25 126    
Cardiovascular Disease Screening Clinic 74 52 126    
Chlamydia Screening 78 48 126    
Flu vaccinations 123 3 126    
We also offer:          
Joint Steroid Injections 46 80 126    
Audiograms 39 87 126    
Cryo Surgery 42 84 126    
           
Late night * Thursday evening 6:30 -9pm at Woodlands 
Stockton & Hartlepool extended hours ** Via extended hours initiative (at  Tennant Street or Woodbridge Surgeries) are:
Monday - Friday 18:30 - 21:00
Saturday - 09:30 - 13:00 then 14:00 - 17:30
Sunday  - 10:30 - 13:00 then 14:00 - 16:30
Additional Comments
19/11/2019 --24 fully completed surveys, 2 started but unfinished as patient called for their appointment & 1 with just a comment (I have copied the comment).                                       20/11/2019 -- 29 fully completed surveys + 1 unfinished as patient called in for appointment.                                                                                                                             21/11/2019 35 fully completed surveys, 2 unfinished as patient called in for appointment & 1 with just a comment (I have copied the comments)                                                                                                                         22/11/2019 37 fully completed surveys, 1 unfinished as patient called in for appointment. 
Download the full survey here (PDF)