WHEN THE PRACTICE OPENS AND CLOSES
Important information for patients and visitors
- Though we are open for emergencies we are asking our patients to avoid visiting the surgery.
- If possible, please use the phone, email or e-consult to contact the surgery.
- Rowlands prescriptions may be collected from the front entrance but for the protection of staff we respectfully ask you not to cross the rope barrier in place.
- Sick notes can be requested by phone and we will post them out to you. (Do not vist the surgery)
Thank you for your co-operation and patience at this challenging time.
IMPORTANT: The surgery will be open from 8am - 6pm for telephone surgery only on Good Friday and Easter Monday
Surgery Opening Hours
|Monday||08.00am - 6.00pm|
|Tuesday||08.00am - 6.00pm|
|Wednesday||08.00am - 6.00pm|
|Thursday||08.00am - 6.00pm also 6.30pm - 9.00pm|
|Friday||08.00am - 6.00pm|
WE ARE CLOSED ON BANK HOLIDAYS
Reception staff are available from 8.00am each morning to assist you.
In order to provide the highest level of service to our patients we are closed on every 1st and 3rd Wednesday of each month between 12.00 & 2.00 pm for staff training. Rowlands pharmacy remains open during this time.
We can only provide limited parking spaces for our patients which means that the car park is often full to capacity, on these occasions you may find further parking spaces at the rear of the building or on the road behind the building.
We respectfully ask you not to park in the surgery car park if you intend shopping in Aldi, we have had numerous complaints from patients regarding this.......if you want to shop in Aldi whilst also visiting the surgery please ensure you only park in the surgery car park whilst you are in the surgery and park in Aldi when you are in Aldi. Please do not abuse our already very limited car parking facilities.
Please do not park in the doctors car park, even though it may sometimes appear that there are spaces available. This car park is for the use of doctors and emergency vehicles only.
When The Surgery Is Closed
- If you need medical help fast but it's not an emergency call 111
- If it's a life-threatening emergency call 999
NHS 111 is the number to call when you need medical help fast but it's not a life-threatening emergency.
- Calls to 111 are FREE from landlines and mobiles
- NHS 111 is available 24/7, every day of the year
When to call 111
You should call 111 when:
- you think you need to go to A&E or to another NHS urgent care service
- your GP surgery is closed and you need healthcare advice
- you don't know who to call for medical help.
When to call 999
Call 999 for life threatening emergencies such as:
- Major accident or trauma
- Severe breathlessness
- Severe bleeding
- Loss of consciousness
- Severe chest pain.
Out-of-hours services are provided during the periods when the surgery is closed, (see our opening times above).
During normal practice opening hours, the practice remains your first point of contact for all routine requests.